Portals of Discovery

I love this e-mail message that was sent to me by my Team Leader Erwyn during the time that I did some mistakes in an order that was assigned to me. We are all still trainees. I am now working as Technical Support Professional of Sykes and we are doing VoIP installations. Our training will last for 3 months and we are now at our 1 month and a half. The account is not easy. 

Here's the message:

I was so guilty that day. I also feel ashamed. But I got encouraged by his words. A true Team Lead of him. Our team is getting closer and closer. Next month we will conduct a team building in Tagaytay of which I am very excited. Come early November, we will all be at production and will handle live orders. Just like what Erwyn said, we are team, together we stand.